Terms & Conditions
PLEASE READ THESE CONDITIONS CARFULLY, WHEN YOU MAKE A RESERVATION YOU ARE ENTERING INTO A LEGALLY BINDING CONTRACT THE TERMS OF WHICH ARE SET OUT IN THESE CONDITIONS.
1 Laigh Hapton Farm.
The contract for a short-term holiday rental will be between Laigh Hapton Farm (referred to as "us" or "we" ) and the person making the booking and all members of the holiday party (referred to as "you" or "your") in the following booking conditions, the law of Scotland will govern the Contract. The contract of hire is not effective until we have received the deposit. The contract will be subject to these booking conditions, and must be complied with. The party leader must be at least 18 years of age at the time of the booking and the booking form must list names, addresses and ages of your party.
2 Duration and Times of Lettings
You should arrive from 3pm on the commencement date, and leave by 10am on the day of departure. Failure to do so will result in you being charged a further day's rental. You must only use the property for the purpose of a holiday during the holiday period, and not for any other purpose or longer period. The agreement to stay in the property for the holiday period does not create the relationship of Landlord and Tennant between the parties.
3 Booking Procedure
Whilst we are prepared to consider requests for reservations of the properties, the confirmation of a reservation shall not render us liable in the event that the property is unavailable for occupation during the period reserved and no contract will arise between us and you otherwise than in accordance with the following provisions of these terms and conditions.
4 Booking Form
All applications to book holidays in the properties must be submitted by you to us using our standard booking form for the time being in force ("Booking Form"). The Booking Form must be fully completed by you and must be accompanied by payment of the booking fee. The amount of the booking fee shall be as follows:
1. If the booking is made 4 weeks or more before the commencement of the requested holiday letting period - 25% of the full amount payable in respect of the letting; or
2. If the booking is made less than 4 weeks before the commencement of the requested holiday period - the full amount payable in respect of the whole of the letting period. In the event that we decline an application, the full amount will be refunded to you. In the event that an application is accepted, the booking fee will be retained by us and treated as a payment on account of the amount payable in respect of the letting.
5 Acceptance of a Booking
The contract between us and you for the letting of the property shall arise upon us giving written confirmation of acceptance of your application (which will be emailed to the email address provided by you) or upon us having obtained clear funds in respect of the booking fee whichever is the later.
6 Payment
The full amount of the payment (less the amount of the booking fee if applicable) shall be paid on the "due date" either
1. 4 weeks before the start date of the booking; or
2. If the booking is made less than 4 weeks before the start date then immediately on our acceptance of your booking
7 Failure to pay
Non-payment of the sum payable under clause 6 by the due date may be treated as a cancellation of your booking and we will be entitled to re-let the property without reference to the client. The terms as to payment in clause 8 thereafter apply.
8 Cancellation
ALL APPLICANTS ARE ADVISED TO TAKE OUT PERSONAL HOLIDAY CANCELLATION INSURANCE. Any request to cancel a booking must be made to us in writing, which includes email. You shall remain liable for all the payments due in respect of the reservation whether or not they have been paid at the time of the cancellation. We will use our reasonable endeavours to re-let the property in respect of the cancellation period. If we are successful you will be refunded the difference between moneys you have paid less the sums receivable from the re-letting after deduction of all costs and expenses incurred by us which shall include an administration fee of £25 in respect of each day that the property was reserved by you.
9 Changes
We reserve the right to amend the price quoted in a brochure or rates sheet due to errors or omissions or changes in the VAT rate. In such circumstances we will contact you as soon as we become aware of an increase in charges. If you do not wish to pay the increase you shall be entitled to cancel the reservation and receive a full refund for all monies paid in respect of the reservation providing notice of cancellation is given in accordance with the provisions of clause 4 and within 7 days of you receiving notice of the amendment to the price to be charged from us.
10 Changes to bookings
We will consider any request to change dates after confirmation has been issued. We reserve the right to charge an administration fee of £25 in the event a change of booking is made.
11 Occupancy and Use of Property
No more than the maximum number of persons stated on the web site may occupy the property, unless by special arrangement. We reserve the right to refuse admittance if this condition is not observed. No persons, other than members of your party listed on the booking form may use the facilities at Laigh Hapton Farm Holidays, unless prior written consent has been obtained by us.
12 Care of the Property
You are responsible for the property and are expected to take all reasonable care of its furniture, pictures, fittings and effects, in or on the property. You must leave them in the same state of repair, and in the same clean and tidy condition at the end of the rental period as at the beginning. You must not use the property for any act that may be a nuisance or annoyance to the owner or other neighbouring properties. We request noise to be kept to a minimum between the hours of 11pm and 7am. Smoking and vaping is not allowed in any of the properties.
13 Damages and Damage Deposit
Bookings require a damage deposit of £100.00. You will be required to make this payment by cash or bank transfer before your arrival at your accommodation. This amount is fully refundable within 7days of your departure, providing the property is left clean and tidy, that there have been no breakages, extra cleaning required or any extra people found to be staying at the property. In the event that you or anyone staying at the property during your reservation period causes damage or incurs a need for additional cleaning services or leaves the property without settling invoices for additional services or supplies received during your reservation period you will be notified in writing of the details of any extra costs incurred within 14 working days after the end of the reservation period and this amount shall be deducted from the Damage Deposit or payment will be required by you.
14 Hot Tub
You agree that the use of the hot tub is at your (or any third party residing in the property during the period of your reservation) risk in all respects. You confirm that you have read and agreed to abide by the conditions surrounding use of the hot tub. These conditions are listed on the web page under “Hot Tub Rules” and a copy is also available within your accommodation for reference
You confirm that you are authorised to sign the booking form on behalf of all persons who will occupy the property and that those persons are aware of the booking conditions. You shall be a member of the party occupying the property and are required to ensure that: 1. Each member of the party on whose behalf you have submitted the Booking Form is listed on the booking form with his or her full name and age if under 21; 2. Each member of the party is aware of and will comply with all rules and regulations published by ourselves in respect of the use and occupation of the Properties; 3. The number of persons within the party shall not exceed the maximum number of persons permitted to occupy the property. Any breach of these provisions will constitute a breach of contract, thereupon we may terminate the booking forthwith in which event all moneys paid by you will be forfeited and you may be required to vacate the property. We reserve the right to repossess the property at any time where damage or nuisance have been caused by you or any member of your party and in such event we shall not be liable to make any refund whatsoever.
Hot Tub Rules - Please Click here
15 Liability
This condition sets out our entire financial liability (including any liability for the acts or omissions of its employees, agents, consultants and subcontractors) to you in respect of any breach of this agreement; any use made by you or any third party residing or making use of the property during your period of reservation and any representation, statement or tortious act or omission (including negligence) arising under or in connection with this agreement. All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from this agreement. Nothing in this agreement limits or excludes the liability of us for death or personal injury resulting from negligence or liability incurred by you as a result of fraud or fraudulent misrepresentation by us. We shall not be liable for loss of profits; loss of business; loss of anticipated savings; loss of personal property or possessions; loss of use of the property or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses in respect of the reservation. Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of the conditions of this agreement shall be limited to the monies paid in respect of your reservation under the conditions of this agreement. Any vehicle of yours or any third party making use of the property during the period of your reservation is left at the property entirely at the risk of the owner of the vehicle.
16 Force Majeure
In these terms and conditions "Force Majeure" means any circumstances beyond our reasonable control including, without limitation, an Act of God, Fire, Flood, War or Acts of Terrorism. If by reason of Force Majeure the property is not available at the commencement of the time booked by you or the property is unsuitable for letting at that time, we shall not be deemed to be in breach of contract but shall refund in full to you all fees, charges and any deposit paid in advance by you. We will not be liable for any other claim for loss or damage by you.
17 General
(a) In the event of any conflict between these booking conditions and any other contents of any brochure or website, these conditions shall prevail.
(b) These terms and the contract between you and us shall be subject to and interpreted in accordance with the law of Scotland and the Scottish Court shall have exclusive jurisdiction to hear any claim arising from such contract.
WE REQUIRE THAT OUR GUESTS READ AND SIGN THE FOLLOWING CONDITIONS WHICH SHOULD BE READ IN CONJUCTION WITH AND FORM PART OF THE BOOKING CONDITIONS.
1. To behave in such a manner as not to disrupt the enjoyment of other people staying in the near vicinity or prejudice the reputation of the owner of the property.
2. Your holiday or that of any third party residing or making use of the property during the period of your reservation in breach of this clause may be terminated immediately and without compensation or any further obligation. Any damage to facilities arising out of misuse or as a result of negligence and/or failure to follow the instructions herein will be chargeable to you.
3. Smoking, Vaping and the use of candles inside or outside the accommodation is strictly prohibited.
18 Regulations and Conditions Regarding Pets
You undertake
2. Never to leave any pet unattended in the property or garden
3. To keep your dog on a lead when outside, until you are beyond the boundary of Laigh Hapton Farm
4. Not to allow pets on the furniture, especially not the beds.
5. To bring all pet bedding and accessories
6. To ensure that any pet is clean and dry before allowing inside the property.
7. To ensure that pets behave in such a manner as not to disrupt the enjoyment of other people staying in the vicinity or prejudice the reputation of the owner of the property.
8. To promptly pick up all dog mess from the garden and surrounding area,
19 Security and Privacy
Laigh Hapton Farm Holidays will ensure that:
1. Personal data is only used for the legitimate interests of Laigh Hapton Farm Holidays and does not unduly prejudice the rights and freedoms of the individual in question.
2. Personal data will be processed fairly and lawfully in accordance with the Data Protection Act.
3. They will not process "sensitive" personal data without prior consent from the member.
4. Information processed is accurate, relevant, current, up to date and not excessive.
5. Personal data will be kept only for so long as is necessary for the specified purposes.